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The Summit is an annual gathering of civic technology leaders — ranging from mayors to entrepreneurs, from community organizers to CTOs — who hold a shared belief that together we can create a government by the people, for the people that works for us all in the 21st century. Schedule is subject to change. 

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Thursday, November 3 • 10:45am - 12:00pm
Using design thinking to achieve the outcomes that matter

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Citizens increasingly expect government to provide experiences that meet or exceed commercial standards. Service design can help. Hear Olof Schybergson share his perspective on “The Design Rule of Three.” Then dive into a fast-paced innovation workshop—tackling a real-world problem and revealing new ways to untangle complex challenges and address the needs of diverse stakeholders to create simple, elegant and user-centric solutions, and implement at scale.  

avatar for Steven Boswell

Steven Boswell

Group Director, Fjord, part of Accenture Interactive
Steve is Group Director for Fjord San Francisco, where he collaborates with the design and delivery teams to build products and services that delight clients and users alike.   Prior to Fjord, Steve founded and launched R/GA’s office in Shanghai, where he developed innovative marketing and communication strategies for clients such as Beats by Dre, Nike, Old Navy and GE. He was also Regional General Manager for frog... Read More →
avatar for Stephen Braitsch

Stephen Braitsch

Director of Creative Technology, Fjord, part of Accenture Interactive
avatar for Olof Schybergson

Olof Schybergson

CEO and Co-Founder, Fjord, part of Accenture Interactive

Thursday November 3, 2016 10:45am - 12:00pm
Room 205

Attendees (76)